Coatings Hub Policies 

Coatings Hub & Manufacturer Policies  

 Orders 

  • Online prices are subject change at any time without further notice. Contact us today to get up to date pricing and quotes. 
  • Stock items are subject to available inventory and are not guaranteed
  • Special order items may be subjected to shipping charges
  • Prices are for will call from our Los Angeles location, shipping quotes will be obtained upon request
  • Shipped order must be inspected for damages and missing items upon delivery and noted on the delivery receipt, otherwise, compensation will not be given for damaged or missing items
  • Coatings Hub, Inc. does not accept any liability for applications of products sold
  • Returns and exchanges are accepted for unopened, undamaged materials presented within 30 days of receipt.

Rentals 

  • Diamonds & resins sold separately.
  • Delivery & pick up charge: $75 within 40 miles – $150 within 41-100 miles
  • Additional charges may apply for items not returned, damaged or tampered with.
  • A 15% damage waiver fee will be added to the cost of each rental unless a valid iland marine policy stating Coatings Hub as additional insured is presented.
  • Rental units picked up on Friday & returned on Monday will be charged for 1 day of rental.
  • Rental units not returned within 2 hours of the allotted time will be charged an hourly rate until returned.
  • Any tech support, equipment issues, etc. must be addressed immediately by calling (323) 318-4508

Returns 

  • Store credit will be issued for unopened, undamaged goods returned within 30 days of the date on your receipt at 100% of the value of your purchase.* 
  • Monetary refunds will be issued for unopened, undamaged goods returned within 30 days of the date on your receipt at 90% of the value of your purchase.*
  • Special Order Items are subject to the return policy of the manufacturer of the products ordered.**
    • Below are some manufacturer policies:
      •    Life Deck – 20% Return Fee
      •    Florock – 25% Return Fee
      •    Chips Unlimited – No Returns
      •    USG/Durock – No Returns
      •    Diamond Vantage – 15% Return Fee

*In stock items only                         **policies for other manufacturers we sell can be given upon request.