Return Policies

Store credit will be issued for unopened, undamaged goods returned within 30 days of the date on your receipt at 100% of the value of your purchase.*
Monetary refunds will be issued for unopened, undamaged goods returned within 30 days of the date on your receipt at 90% of the value of your purchase.*
Special Order Items are subject to the return policy of the manufacturer of the products ordered.**
Below are some manufacturer policies:
- Life Deck – 20% Return Fee
- Florock – 25% Return Fee
- Chips Unlimited – No Returns
- USG/Durock – No Returns
- Diamond Vantage – 15% Return Fee

*In stock items only **policies for other manufacturers we sell can be given upon request.

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